Terms of Service
Effective Date: 03/26/2025
By using the services of VIP Tree Services, you agree to the following terms and conditions. Please read them carefully.
Services Provided
VIP Tree Services offers tree care, landscaping, and other related services as described on our website. We strive to provide high-quality services and timely delivery.
Pricing and Payment
All pricing for services will be provided in advance via free estimates. Payments are due upon completion of the service, unless otherwise agreed upon. We accept payments via credit card, debit card, and other approved methods.
Client Responsibilities
You agree to provide accurate information for all service requests and ensure that the area where services are to be performed is accessible and safe.
Service Guarantees
We strive to provide excellent services. However, VIP Tree Services does not guarantee specific outcomes (e.g., tree survival or property results) beyond reasonable expectations based on our professional experience.
Cancellation and Refund Policy
If you need to cancel or reschedule, please notify us at least 24 hours in advance. If services are not completed as agreed, a partial or full refund may be issued depending on the circumstances.
Limitation of Liability
VIP Tree Services is not liable for any indirect, incidental, or consequential damages arising from our services. Our liability is limited to the cost of the service provided.
A2P 10DLC Campaign Compliance
By agreeing to use our services, you consent to receiving communications, including but not limited to promotional offers, service updates, and important information about your account, through automated means such as SMS, email, and phone calls. We comply with A2P 10DLC regulations regarding opt-in requirements and ensure you have the ability to opt-out at any time.
SMS Terms and Conditions
By opting into our SMS communications, you consent to receive text messages from VIP Tree Services. These messages may include service updates, promotions, and other communications related to your services.
Program Name: VIP Tree Services SMS Program
Program Description: Upon opting in, users can expect to receive SMS messages regarding service updates, promotions, and important announcements related to our tree care and landscaping services.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly at support@viptreeservices.com or 774-208-0868.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and for messages you send to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
For privacy-related inquiries, please refer to our Privacy Policy.
Changes to the Terms of Service
VIP Tree Services reserves the right to update these Terms of Service at any time. Updates will be posted on this page with the effective date.